Hosting & Email Support

Hosting your website and your emails with Kareta offers you the advantage of dealing with a professional hosting manager that will cater for all your needs.

From the start your dedicated Account Manager will:

1. Train you so that you master your online account most efficiently.
2. Monitor your account and advise you throughout the year on all aspects of your hosting.
3. Resolve any disputes with our servers.
4. Help you point your domain name(s) to our servers.
5. Help you setup your email accounts.
6. Recover your account access details (user id and password).
7. Assist you in any enquiries or needs with regards to your Hosting and/or Email Account.

Your Dedicated Account Manager will provide you with his/her: 

• Direct Telephone Number 
  (available Mon-Fri, 09:00am to 17:00pm, response time within office hours)
• Personal Email
  (24/7, response time within office hours)

This service is included with every contract, and there is absolutely NO extra cost.

For further information on the level of support services we provide or for any other enquires please contact us.